SPM 7.0 ION VIP SERVICE

[aut_occidente_c]

Good day

We have a trouble with the ION Virtual Processor Service, after the change of network domain of server, this service is stop and has not been possible to start it again.

I am grateful to anyone who can give me your comments.

Note: The application is on the SPM7.0 version.

Thank´s

[Charles_Murison]

This should probably not be under ION Setup but rather Power Motoring Expert. Second I would recommend contacting technical support and having a case started. You will want to run the diagnostic tool as I am sure there will be a need to look at some of the log files.

[aut_occidente_c]

Hi, thanks for your response.

I managed to solve the problem with the VIP service, what I did was to restore a backup of the files and restart the service VIP.

best regard.

[adriano_enerwat]

Hi, restore a backup of which files?

[Charles_Murison · Accepted solution]

vip.cfg and vip.bak   (note both files required)

[adriano_enerwat]

The backup was bad too, so we´v created a new VIP, then it worked.