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PME 2022: Cannot find ProductRegInfo. Is DTI installed correctly?
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2023-12-1901:54 AM
PME 2022: Cannot find ProductRegInfo. Is DTI installed correctly?
One of our teams is installing PME 2022 and having the issue: "Device Type Installer (DTI) gives an error when attempting to install device type: 'Cannot find ProductRegInfo'. Is DTI installed correctly?".
They have checked FA364751 that states the problem is the windows account has not admin rights.
They asked the customer and they say the Windows user has admin rights. The pme user "Supervisor" has the proper rights too.