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Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
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Good day Team,
hope you can assist me.
I'm experiencing an issue with the PM5560; it keeps resetting or changing its IP address.
I have two units: one is functioning properly, while the other is having IP address problems. The working unit is on firmware version 02.07.8, whereas the faulty one is on 04.03.2.
could this be a firmware issue ?
Thank you
Best regards,
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Hi!
I would update the firmware on that device, as I know there I a hotfix available 4.3.3 for your firmware version 4.3.2
there is also a newer firmware available 4.4.5. You Can se in the firmware downloaded ZIP file “Firmware upgrade user manual snippet” how to update.
Link copied. Please paste this link to share this article on your social media post.
Hi!
I would update the firmware on that device, as I know there I a hotfix available 4.3.3 for your firmware version 4.3.2
there is also a newer firmware available 4.4.5. You Can se in the firmware downloaded ZIP file “Firmware upgrade user manual snippet” how to update.
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