Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

ION native protocol

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
  • ION native protocol
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
477
Ramasamy_N
Captain Ramasamy_N Captain
113
Robert_Lee
Admiral Robert_Lee Admiral
92
Mehran_Mehrnia
Captain Mehran_Mehrnia Captain
85
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to Metering & Power Quality
Solved
DLP
Crewman DLP
Crewman

Posted: ‎2022-08-03 11:24 AM

1 Like
8
2243
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2022-08-03 11:24 AM

ION native protocol

Hey!

 

I'm looking for some documentation about ION native protocol (tcp 7700). Is there any? 

Does Schneider have any kind of SDK or API to use this protocol in some language?

 

Thanks!

Reply
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Charles_Murison
Picard Charles_Murison Picard
Picard

Posted: ‎2022-08-05 09:54 AM

2 Likes
5
2208
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2022-08-05 09:54 AM

Hello @DLP ,

 

No, the ION protocol is propriety and does not have any documents, SDK or API.

 

Regards,

Charles

L4 Prime for Advanced metering and Utilities

See Answer In Context

Tags (1)
  • Tags:
  • english
Reply
Replies 8
Charles_Murison
Picard Charles_Murison Picard
Picard

Posted: ‎2022-08-05 09:54 AM

2 Likes
5
2209
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2022-08-05 09:54 AM

Hello @DLP ,

 

No, the ION protocol is propriety and does not have any documents, SDK or API.

 

Regards,

Charles

L4 Prime for Advanced metering and Utilities
Tags (1)
  • Tags:
  • english
Reply
DLP
Crewman DLP
Crewman

Posted: ‎2022-09-01 03:32 PM

0 Likes
4
2029
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2022-09-01 03:32 PM

Hey! Charles, thank you for your reply.

 

I need to debug some communication problems (data corruption) and need to know the CRC for the ION protocol.

I've tried with many algorithms but nothing works.

May you provide me this piece of information please? (PM)

 

I would be very grateful!!

 

Regards

Luis

Tags (1)
  • Tags:
  • english
Reply
Charles_Murison
Picard Charles_Murison Picard
Picard

Posted: ‎2022-09-01 06:40 PM

0 Likes
3
2020
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2022-09-01 06:40 PM

Hello @DLP ,

 

Likely even with the CRC this may not help figure out what was sent to the meter and what was returned. Are you able to capture Ethernet packets? I would assume so given your questions about CRC. You could work with Tech support to help with some of this.

 

Would need to provide a description of what you are trying to troubleshoot, the approximate times you think this is happening and the packet captures (Wireshark for example) of the communications. Any software/meter that gets a packet with incorrect CRC would likely reject the message from meter/software.

 

Regards,

Charles

L4 Prime for Advanced metering and Utilities
Tags (1)
  • Tags:
  • english
Reply
DLP
Crewman DLP
Crewman

Posted: ‎2022-09-02 06:31 AM

0 Likes
2
1998
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2022-09-02 06:31 AM

Hello Charles

 

Thanks for your answer.

 

Now I understand why I was getting no response from the meter. It was not a corruption problem but a crc one.

I need to obtain historical data from the meter (8650), exactly the same as the "load profile" report shows (by government regulation) and also be able to recover the values ​​not transferred during a communications outage.

 

I am trying to read the report "load profile" (total every 15m) by ethernet and I understand that the only protocol that allows it is the ION@7700. I am used to interacting with multiple protocols but in all of them I have been able to identify the crc algorithm without any problem, I don't understand why not in this one.

 

Please your guide to solve this problem.

 

Thank you!

Luis

Tags (1)
  • Tags:
  • english
Reply
DanL
Captain DanL Captain
Captain

Posted: ‎2022-09-02 08:18 AM

2 Likes
0
1983
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2022-09-02 08:18 AM

The ION protocol uses the same CRC algorithm as Modbus RTU: a 16bit CRC with polynomial x16 + x15 + x2 + 1 and initial seed value of 0xFFFF (aka CRC-16-ANSI or CRC-16-IBM)

https://en.wikipedia.org/wiki/Modbus#Modbus_RTU_frame_format

Tags (1)
  • Tags:
  • english
Reply
Charles_Murison
Picard Charles_Murison Picard
Picard

Posted: ‎2022-09-02 08:28 AM

0 Likes
0
1981
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2022-09-02 08:28 AM

Hello @DLP ,

 

I have not tried this with ION8650 meter lately but you may be able to also retrieve the logged data using modbus. Have a look at https://www.se.com/ca/en/download/document/70022-0124-01/, Appendix B

 

This would only apply to the ION8650, ION7650/7550, ION8800 meters. ION9000, ION7400 and PM8000 meters this procedure will not work.

 

Regards,

Charles

L4 Prime for Advanced metering and Utilities
Tags (1)
  • Tags:
  • english
Reply
felipevallejo
felipevallejo
Cadet

Posted: ‎2024-01-04 08:52 AM

0 Likes
1
1118
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2024-01-04 08:52 AM

Hello @Charles_Murison,

I've been exploring the document in Appendix B. I was wondering if you happen to know where I can find information on the Data Recorder module number associated with the Revenue Log for the ION 8650.

Considering your experience, do you happen to know if writing to this register (43001) involves any security considerations? Are there specific configurations or permissions I need to be mindful of to ensure a smooth write operation to this register?

Any insights or pointers you could provide would be greatly appreciated!

Reply
Charles_Murison
Picard Charles_Murison Picard
Picard

Posted: ‎2024-01-05 11:14 AM

0 Likes
0
1116
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2024-01-05 11:14 AM

Hello @felipevallejo ,

Inside the meter is a template, this template is the different modules used in the frameworks of the meter. By default the revenue log is Data recorder 1, but if someone changed the order of data recorders then it could be something different. Changing the order is unlikely but still technically possible.



I have not used the modbus method to extract data myself other than to test that it is possible. Writing to modbus register 43001 will not affect the function of the meter.

 

Regards,

Charles

L4 Prime for Advanced metering and Utilities
Reply
Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of