ION Setup & PM5560 issues

sesa99134 · ‎2014-12-05

Hi Guys, i found some issues trying to read a PM5560 meter using the ION Setup 3.0.14328.01

After to add some aditional channels to the Data Log #1 (like Vavg, Iavg, Power, etc) the obtained data seems to be incoherent. The energy readings are ok but for the another variables they are wrong (lot of exponential and small values).

Using PME the obtained data is OK but using ION Setup seems like ION Setup can´t translate correctly the data obtained from the PM5560 memory.

The following image is the same info but using the PME and Reporter:

Since we will use ION Setup for this kind of applications there is a way to fix this issues on ION Setup?.

Thanks so much in advance.

Best Regards,

Adelmo

Robert_Lee · ‎2014-12-05

Hello Adelmo,

I've been recently been made aware of this issue and are testing a fix which will be made available shortly. I'll post again when this is available for download.

sesa99134 · ‎2014-12-09

Hello Robert,

Thanks so much for your answer, please let me know once you have ready this fix. Thanks!

sesa8515 · ‎2015-04-13

Hello Robert,

any news with this bug? Our customer has the same problem.

Thanks

Jan

Robert_Lee · ‎2015-04-13

Sorry I have forgot all about this but it has been fixed for a while now (since build 3.0.14339.1 back in mid December).

You can get the latest version always from the following link:

https://schneider-electric.app.box.com/ionsetuplatest

ION Setup &amp; PM5560 issues

ION Setup & PM5560 issues

ION Setup & PM5560 issues