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Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
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I looked in my PME Event log and I am seeing a TON of Frequency N1 Count and Frequency N2 Count events where the condition is Incremented and the Value is Limit Exceeded. Every 10 seconds.
I am not sure how to correct this issue. It is an ION 7650 and the FAC1 NomFreq is set to 60Hz however this meter is on a 50Hz system. I have other meters in similar conditions but this is the only one filling up the event log. The meter won't let me change the NomFreq.
Any ideas?
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Short answer, the Nominal Frequency is set at the factory as determined by the model number when purchased. This register is used in a number of places so it is important to purchase the correct Frequency version for the application.
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