ABOUT THE PM5340

[Anonymous user]

Dears all,

We have PM5340 and we cannot reach the Bacnet communicating settings. It is showing on the display, but we cannot get in for arrange.

Firmware version is: v02.11

There was a solution under the below FAQ es:

PM5340 meters can support BACnet IP protocol with firmware V2.1.0 or higher. We wanted to upgade the firmware , but DLF3000 doesn’t work , we used firmware in FAQ below:

Firmware version 2.xx is not compatible with firmware version 1.xx.The following link is to the latest V1.xx firmware for a PM5300 Series meter (v1.5.4 and v1.6.4):
PM5300 V1 firmware

https://www.se.com/ww/en/faqs/FA203831/

https://www.se.com/my/en/faqs/FA237920/

Could you please help me to solve this problem?

Firmware for PM5300 series can be wrong? What is the workable firmware to upgrade and wok with DLF3000 file.

Thanks for your comment.

B&R

Ayşegül

[Charles_Murison · Accepted solution]

Hello @Anonymous user ,

Strongly recommend you contact technical support (se.com -> support -> contact support) to troubleshoot this.

Regards,

Charles

[Anonymous user]

Thank you Charles,

We have solved the problem at soon.

Thanks for your comment.

B&R

Ayşegül