Issue
LonWorks Device is Offline in Vista, but Online in LonMaker.
For Xenta Programmable devices refer to Xenta Programmable Device is Offline in Vista but Online in LonMaker.
Product Line
TAC Vista
Environment
- LonMaker, NL220
- Vista Workstation
- LonWorks Device
Cause
If the Vista database has some LonWorks devices that are not communicating, one cause could be due to changes in the system such as moving controllers to a new channel for example. Updating the Vista database with the system plug-in might not fully overwrite all the node properties causing the device not to communicate in Vista Workstation even though it is communicating in the LNS database.
Resolution
- Delete the LonWorks device from the TAC Network in the System plug-in.
- "Update Vista Database" in the System plug-in to remove the device or devices from Vista Workstation.
- "Update TAC Network" to add the devices back to the TAC Network.
- "Update Vista Database" again to add the devices back to the Vista database.
