HMIET/GXU Factory Reset (Vijeo Designer Basic)

StevenCho · ‎2024-01-16

Hi all,

I am using HMIET/GXU,

and I forgot the security password for downloading.

I tried below, but nothing solved.

1) Do 'Runtime installer', but it still required password.

2) File system download(USB-A)

Is there any other way?

Thank you in advance🙂

Regards, Steven Cho

Bastian_Schmitz · ‎2024-01-16

Hello,

It seems this is only possible through support team.

Bastian_Schmitz · ‎2024-01-16

Hello,

It seems this is only possible through support team.

StevenCho · ‎2024-01-17

Thank you for the answer🙂

I will discuss this with local SE service team...

SANDY415 · ‎2024-02-11

Hey , how can I factory reset of HMIET6600 .

StevenCho · ‎2024-02-12

Normal factory reset can be excuted by Runtime Installer.

But If you forget the Security information(ID/PW), the only way is send to service team the HMI.