- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
My customer has a broken PowerTag Link HD in a panel and wants to replace this for a PAS600.
He can not unpair the old PowerTags and pair this with the PAS600
What is the correct workaround?
BR Geeke Pouw
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
we found the solution;
More less general procedure for Powertags:
You need first for powertag to lose communication with a gateway (blinking red). You can do this by powering down the gateway for example. Then after 200 (better 300) seconds, powertag starts to blink red fast (once/second), then you need to remove power to the powertag and put it back on, then powertag can be paired to another gateway (blinking fast orange).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
Hello @sesa242973_brid ,
Please describes the symptom for the "broken" PowerTag Link.
Depending on your answer, we may have a solution.
Thanks.
Solution Architect - France Operations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
problem with the power in a demo panel...... they had a small BBQ 😁
now they want to replace i for a PAS600
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
Hello @sesa242973_brid ,
In this case, there is no workaround... product must be replaced.
Because you cannot load a configuration file from a PowerTag Link to a Panel Server you will need to restart the commissioning from scratch:
- Power off / on the PowerTag Sensors to switch them in pairing mode (blinking orange). It means you will need to open / close the breakers associated to the PowerTag Sensor.
- Restart the PowerTag pairing with the Panel Server
Regards,
Solution Architect - France Operations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
we found the solution;
More less general procedure for Powertags:
You need first for powertag to lose communication with a gateway (blinking red). You can do this by powering down the gateway for example. Then after 200 (better 300) seconds, powertag starts to blink red fast (once/second), then you need to remove power to the powertag and put it back on, then powertag can be paired to another gateway (blinking fast orange).

