replace powertaglink to a Panel server

[sesa242973_brid]

My customer has a broken PowerTag Link  HD in a panel and wants to replace this for a PAS600.

He can not unpair the old PowerTags and pair this with the PAS600

What is the correct workaround?

BR Geeke Pouw

[Romain_Polette]

Hello @sesa242973_brid , 

Please describes the symptom for the "broken" PowerTag Link.

Depending on your answer, we may have a solution. 

Thanks.

[sesa242973_brid]

problem with the power in a demo panel...... they had a small BBQ 😁

now they want to replace i for a PAS600

[Romain_Polette]

Hello @sesa242973_brid , 

In this case, there is no workaround... product must be replaced.

Because you cannot load a configuration file from a PowerTag Link to a Panel Server you will need to restart the commissioning from scratch:

• Power off / on the PowerTag Sensors to switch them in pairing mode (blinking orange). It means you will need to open / close the breakers associated to the PowerTag Sensor.
• Restart the PowerTag pairing with the Panel Server

Regards, 

[sesa242973_brid · Accepted solution]

we found the solution; 

More less general procedure for Powertags:

You need first for powertag to lose communication with a gateway (blinking red). You can do this by powering down the gateway for example. Then after 200 (better 300) seconds, powertag starts to blink red fast (once/second), then you need to remove power to the powertag and put it back on, then powertag can be paired to another gateway (blinking fast orange).