Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
Link copied. Please paste this link to share this article on your social media post.
Hello,
I have noticed that Com'X can not visualise negative"Active Power", hystorical trending freezes when you want to visualise:
That's a pity, you can not use a com'x when you have both received and delivered energy or negative and positive power 
Is this a known issue?
Kind Regards
Koen
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Hello Colton,
Firmware:
Tomorrow I will test this with the latest firmware in our lab.
Kind regards
Koen
Link copied. Please paste this link to share this article on your social media post.
Colton,
Did the test with firmware version
Here the same problem, no negative power...
Kind Regards
Koen
Link copied. Please paste this link to share this article on your social media post.
Hi Koen,
I'm sorry you're experiencing this issue. I also tested on 3.5.15, and was able to recreate the exact issue you specified. When I tried our newest development snapshot of the firmware, I was not able to recreate the issue. I spoke with the engineering team, and they confirmed that this issue had been discovered and corrected recently. The fix for this issue will be included in our next release (Q2 this year). Here is a image of the corrected dashboard:
Best Regards,
Colton Peltier
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.