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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: β2020-07-03 10:25 PM . Last Modified: β2024-04-07 11:05 PM
Hi guys,
I've been trying to access http://testdrive.apc.com for a couple weeks but it's always unreachable. Does anyone know if there is an alternative?
Thanks,
Aline
(CID:124522147)
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Posted: β2020-07-03 10:26 PM . Last Modified: β2024-04-07 11:05 PM
Hi Aline,
i believe they are in the process of moving the equipment and hopefully getting more. I have no exact ETA but I do know it is being worked on.
Steve.
(CID:124522426)
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Posted: β2020-07-03 10:25 PM . Last Modified: β2024-04-07 11:05 PM
Hi all!
I confirm, I have a similar problem. Why?..
Very thanks for the support.
(CID:124522273)
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Posted: β2020-07-03 10:26 PM . Last Modified: β2024-04-07 11:05 PM
Hi Aline,
i believe they are in the process of moving the equipment and hopefully getting more. I have no exact ETA but I do know it is being worked on.
Steve.
(CID:124522426)
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Posted: β2020-07-03 10:26 PM . Last Modified: β2024-04-07 11:05 PM
Someone plans to look at the test drive server today.
Per Steve's previous comment, there are plans to move test drive to another location.
Regards
Greg
(CID:124522821)
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Posted: β2020-07-03 10:26 PM . Last Modified: β2024-04-07 11:05 PM
Hi folks, Just FYI, it's up now although I did not test everything.
(CID:124522920)
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Posted: β2020-07-03 10:26 PM . Last Modified: β2024-04-07 11:05 PM
Hi all!
The above resource is still not available. Does someone know the approximate availability time?
Very thanks for the support.
(CID:126164821)
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Posted: β2020-07-03 10:26 PM . Last Modified: β2024-04-07 11:05 PM
I will check with the local team to see why its offline.
Greg
(CID:126165418)
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Posted: β2020-07-03 10:26 PM . Last Modified: β2024-04-07 11:05 PM
Yes, I understand. The entire test drive environment is offline and is being moved to a new location. I will update this link again when the functionality has been restored.
(CID:126175399)
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Posted: β2020-07-03 10:26 PM . Last Modified: β2024-04-07 11:05 PM
Any update on the status of testdrive.apc.com?
(CID:126883606)
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Posted: β2020-07-03 10:26 PM . Last Modified: β2024-04-07 11:05 PM
Is there an new information when will it run again?
(CID:128069106)
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Posted: β2020-07-03 10:26 PM . Last Modified: β2024-04-07 11:05 PM
Hi Greg
Can you give us an ETA please. testdrive.apc.com is a very useful resource and I appreciate it when it's available. Is there any way the community can help to get this actioned?
Thanks
Ed
(CID:128759048)
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Posted: β2020-07-03 10:27 PM . Last Modified: β2024-04-07 11:05 PM
Sorry Ed. I'll find out where it stands. It must be close as I know hardware was being added to it over the last week.
(CID:128759610)
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Posted: β2020-07-03 10:27 PM . Last Modified: β2024-04-07 11:04 PM
Hello Ed (and others).
I'm being told the final changes to the new testdrive environment are being completed and the environment is expected to return to an online status within the next couple of weeks.
It has been moved to a new facility and some of the equipment is being updated.
Regards
Greg Sterling
(CID:128761344)
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Posted: β2020-07-03 10:27 PM . Last Modified: β2024-04-07 11:04 PM
Thanks Greg. Thats good news
(CID:128761659)
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Posted: β2020-07-03 10:27 PM . Last Modified: β2024-04-07 11:04 PM
Any news?
(CID:132671546)
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Posted: β2020-07-03 10:27 PM . Last Modified: β2024-04-07 11:04 PM
Hello Ruben. Ok to try to use https://testdrive.apc.com/ now. The web server needed maintenance. This was correctly today.
Regards
Greg Sterling
(CID:132671963)
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Posted: β2020-07-03 10:27 PM . Last Modified: β2024-04-07 11:04 PM
2019 , I cannot access https://testdrive.apc.com/ , it's show "This site canβt be reached", When do I access? or give me the advice.
Bundit T.
(CID:139693183)
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Posted: β2020-07-03 10:27 PM . Last Modified: β2024-04-07 11:04 PM
The same happens to me.
Do you know when it may be available? (testdrive.apc.com)
I have to do a demo on a client next week, and it looks like it's not going to be ready.
Any idea? Thanks
(CID:126167534)
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Posted: β2020-07-03 10:27 PM . Last Modified: β2024-04-07 11:04 PM
I checked with the local team. Testdrive is currently down due to a hardware problem. The test drive environment is being moved to a new lab which will have a replacement test drive server. This means the environment will be offline for at least a few more days.
I'll re-post when the environment is running again. Sorry for the inconvenience.
Regards
Greg Sterling
(CID:126167532)
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Posted: β2020-07-03 10:27 PM . Last Modified: β2024-04-07 11:04 PM
Hi Greg Sterling,
Ok, thanks for the feedback.
(CID:126167528)
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Posted: β2020-07-03 10:28 PM . Last Modified: β2024-04-07 11:04 PM
Hi Greg
Thank you very much for the information, I'll be waiting for your re-post next days
Thanks again,
(CID:126167523)
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Posted: β2020-07-03 10:28 PM . Last Modified: β2024-04-07 11:04 PM
Team,
This was originally identified on the 3rd September. Can we have an update please
(CID:126167516)
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Posted: β2020-07-03 10:28 PM . Last Modified: β2024-04-07 11:04 PM
The testdrive server you're trying to connect to is offline due to a hardware problem. The testdrive equipment is currently being relocated to an alternate lab location where a new server is already in place.
I will get an update regarding its status and estimated return to general availability and will re-post to this thread.
(CID:126167511)
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Posted: β2020-07-03 10:28 PM . Last Modified: β2024-04-07 11:04 PM
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Posted: β2020-07-03 10:28 PM . Last Modified: β2024-04-07 11:04 PM
I have asked for an update. I will post a response when I have more info.
Greg
(CID:126172825)
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Posted: β2020-07-03 10:28 PM . Last Modified: β2024-04-07 11:04 PM
Quick update. Testdrive is still offline and probably will be for at least a few more weeks. I will re-post an update when I get one.
Regards
Greg Sterling
(CID:126174986)
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Posted: β2020-07-03 10:28 PM . Last Modified: β2024-04-07 11:04 PM
ok - I understand that there are issues. However it is worth noting that this was first logged on the 5th September ........
(CID:126175143)
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Posted: β2020-07-03 10:28 PM . Last Modified: β2024-04-07 11:04 PM
Hi Greg, been a long time since last post and even longer since the site was down. I tried to access the site. I wonder if there's anyone working on it? I know it's not your responsibility but could you a) please find out an ETA and b) impress on the responsible team and their manager that a lot of people make use of the site (and I suspect many more than those who've contributed to this thread).
Thanks for your efforts on this thread and all the other you've helped on
Cheers
Ed
(CID:126881766)
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Posted: β2020-07-03 10:29 PM . Last Modified: β2024-04-07 11:04 PM
Hello Ed. I have asked the lab team for an update. I'll post here when they respond.
Greg
(CID:126881944)
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Posted: β2020-07-03 10:29 PM . Last Modified: β2024-04-07 11:04 PM
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Posted: β2020-07-03 10:29 PM . Last Modified: β2024-04-07 11:04 PM
Hi Greg,
Thanks for the update, but most of the products are "unavailable". The link "Evaluate now" is grey out. The only product I could see was AP7821B. Do you know why this is happening?
Thank you!
Aline
(CID:132671973)
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Posted: β2020-07-03 10:29 PM . Last Modified: β2024-04-07 11:04 PM
Checking into this.
Greg
(CID:132671977)
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Posted: β2020-07-03 10:29 PM . Last Modified: β2024-04-07 11:03 PM
Are you able to access testdrive now? I have seen reports from others they can successfully access DCE and the devices attached to DCE.
Regards
Greg Sterling
(CID:133367621)
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Posted: β2020-07-03 10:29 PM . Last Modified: β2024-04-07 11:03 PM
Hi Greg,
Yes, I'm able to see the devices on DCE but the others devices on testdrive.com I can't see, like InRow SC, Smart UPS, Ap8861, KVM. They are all unavailable.
Thanks
(CID:133367653)
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Posted: β2020-07-03 10:29 PM . Last Modified: β2024-04-07 11:03 PM
Ok. We are still building out the hardware portion as the testdrive environment has changed buildings so its in a new lab. I'll see what we can do about adding more hardware.
(CID:133367658)
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Posted: β2020-07-03 10:29 PM . Last Modified: β2023-10-22 09:37 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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