netbotz 200 smpt fail

[DCIM_Support]

This question was originally posted on DCIM Support by Jose Torres on 2019-05-14

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I have a netbotz 200 with version 3.7.5.

I need configure authentication for send email, but I can't write my email password.

Thanks.

(CID:143757920)

[DCIM_Support]

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-05-14

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Hi Jose,

That is an old device and firmware for those systems did not include the option for user name and password for the e-mail server. Sorry but this unit does not have the capability you're looking for. If you have StruxureWare DCE, even the free 5 node version, you can have DCE send the e-mails for you and it has user name / password options. The only other option is to get a new appliance.

Steve

(CID:143758048)

[DCIM_Support]

This answer was originally posted on DCIM Support by Justine Chester on 2019-05-17

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Hi Jose,

To add on what Steve mentioned, the part number of its direct replacement is NBRK0250:

https://www.apc.com/shop/us/en/products/NetBotz-Rack-Monitor-250/P-NBRK0250

This uses the new firmware (v6.XX) that supports SMTP/Email authentication, which is not present with your current Netbotz.

Kind regards,

Justine 

(CID:143759193)

[DCIM_Support]

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