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how to reset the password for structureware DCE 7.2.0...we have tried apcreset/apc username/login without any suucess...please advice...urgent!

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how to reset the password for structureware DCE 7.2.0...we have tried apcreset/apc username/login without any suucess...please advice...urgent!

This question was originally posted on DCIM Support by ianzachary24 on 2017-11-23


how to reset the password for structureware DCE 7.2.0...we have tried apcreset/apc username/login without any suucess...please advice...urgent!

(CID:126179871)

3 Replies 3
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Re: how to reset the password for structureware DCE 7.2.0...we have tried apcreset/apc username/login without any suucess...please advice...urgent!

This answer was originally posted on DCIM Support by spezialist on 2017-11-23


Dear ianzachary24,

From the answer of Steven Marchetti in the post :

2. Reboot ISXC (by cycling power)
3. Login within 5 minutes of ISXC reboot with the following username/password:
username: apcreset
password: apc
4. Follow instructions when prompted to reset apc admin user to factory defaults (i.e. apc/apc)

That is, this procedure is active only during the first five minutes after the DCE-server is rebooted. Try it 😀.

With respect.

(CID:126179903)

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Re: how to reset the password for structureware DCE 7.2.0...we have tried apcreset/apc username/login without any suucess...please advice...urgent!

This comment was originally posted on DCIM Support by spezialist on 2017-12-01


Dear ianzachary24

Have you solved your question or not?

With respect.

(CID:126183362)

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