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how i can add the Schneider PM5340 in SWDCE 7.5?

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DCIM_Support
Picard DCIM_Support
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Posted: ‎2020-07-05 01:21 PM . Last Modified: ‎2024-04-04 12:34 AM

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Posted: ‎2020-07-05 01:21 PM . Last Modified: ‎2024-04-04 12:34 AM

how i can add the Schneider PM5340 in SWDCE 7.5?

i have a PM5340 installed into my power room, but we want to integrate with a SWDCE 7.5 & SWDCO 8.2

(CID:134688732)

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DCIM_Support
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Posted: ‎2020-07-05 01:22 PM . Last Modified: ‎2024-04-04 12:34 AM

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Posted: ‎2020-07-05 01:22 PM . Last Modified: ‎2024-04-04 12:34 AM

Hello Fausto

First make sure your DCE server has been added to your DCO server as an external system using the procedure described here:

Configuring StruxureWare Data Center Expert integration

Once your DCE server is added to DCO you must associate the devices discovered by DCE to assets in DCO. The discovered DCE devices should appear in the unassociated assets list which appears when you click the "Planning-Device Association" button in the DCO desktop client.

This procedure describes that process in more detail.

Associating Live Data from an External System to the Layout

Once association has been completed and your DCO solution saved it may take a little time for the measured power to appear in the power overlay in DCO. Its also possible the power meter DDF could need an adjustment if its not setup to share power data from DCE to DCO.

Regards

Greg Sterling

(CID:134690768)

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Posted: ‎2020-07-05 01:22 PM . Last Modified: ‎2024-04-04 12:34 AM

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Posted: ‎2020-07-05 01:22 PM . Last Modified: ‎2024-04-04 12:34 AM

Hi Fausto Baez,

Did you solve your issue?

Thanks,

Stine

(CID:134693659)

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Posted: ‎2020-07-05 01:22 PM . Last Modified: ‎2024-04-04 12:34 AM

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Posted: ‎2020-07-05 01:22 PM . Last Modified: ‎2024-04-04 12:34 AM

Hi Fausto,

Additional to Greg's comments, if your "PM5340" device is able to provide power data to DCE, but may require certain DDF file(s) (I guess this might be the main issue here), then please post your device support request here: http://sxwhelpcenter.ecostruxureit.com/devices

Kind regards

(CID:135432127)

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Posted: ‎2020-07-05 01:22 PM . Last Modified: ‎2023-10-22 04:36 AM

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Posted: ‎2020-07-05 01:22 PM . Last Modified: ‎2023-10-22 04:36 AM

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This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

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