Wireless Sensors - Cancel Firmware Update

[DCIM_Support]

Hi,

Is it possible to stop the auto-update of Netbotz Wireless Sensors on a 450 / 570?

I have a number that are stuck on version 1, pending update to 1.0.4 which appear to be causing some comms problems.

I want to stop the Botz attempting to update them pending such time that I can get to the appliance and update the sensors using the firmware update utility

Thanks

(CID:111415704)

[DCIM_Support]

Hi David,

If you've selected to update the sensor firmware, there is no way to manually stop it. I suggest contacting support on this directly as if the sensors won't upgrade there could be deeper issues. 

Steve

(CID:111415713)

[DCIM_Support]

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