Change Netbotz email content for email to sms

[DCIM_Support]

This question was originally posted on DCIM Support by scott.sexton on 2017-02-16

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Hi,

I'm currently testing an email to sms provider rather than buying a GSM gateway for each Netbotz 570. I need to customise the content of the emails as the texts are to complicated to understand and its not providing just key information which is needed for our out of hours team to understand. Any suggestions?

Thanks in advance.

Scott

(CID:111415715)

[DCIM_Support]

This answer was originally posted on DCIM Support by Steven Marchetti on 2017-02-16

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Hi Scott,

The output of NetBotz e-mails using a short e-mail message alert action can easily be customized. There are macros used that determine the specific data to be sent and these can be added and removed as required. Plain text can also be added directly.

Steve

(CID:111415732)

[DCIM_Support]

This comment was originally posted on DCIM Support by scott.sexton on 2017-02-16

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Hi Steve,

Thanks for this, I'll need to change my notifications from email to short message email. Do you know if there's a list of macros that are possible to include?

Scott

(CID:111415810)

[DCIM_Support]

This comment was originally posted on DCIM Support by Steven Marchetti on 2017-02-16

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Hi Scott,

Yes, they're all in the help installed with Advanced View. Just do a search in help for macro.

Steve

(CID:111415812)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-02-16

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Dear Scott,

The Netbotz appliance's a list of Macros can also be found here, Location Macros can be found here and Alert Macros can be found here.

DCE also uses the similar method for sending an SMS by using the short message email. I could test SMS successfully through DCE which should be similar to Netbotz as well. There were two methods used to test the SMS alert on our mobile. 1. Using the Target email address of the SMS service provider, and specifying the Mobile numbers in the subject of the email alert. 

2. Specifying the target email address with Mobile number with SMS service provider domain name email address. 

Regards,

Bala

(CID:111415910)

[DCIM_Support]

This comment was originally posted on DCIM Support by scott.sexton on 2017-02-20

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Hi Bala,

Thanks for your help on this. The last issue I'm having is setting up a standard from address. At the moment the "From:" field changes depending on the device that generates the alert for example: From: R4-Senor Pod 150.

Do you have any suggestions or if its even possible?

Regards,

Scott

(CID:111938084)

[DCIM_Support]

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