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Posted: 2020-07-03 03:37 PM . Last Modified: 2024-04-08 12:54 AM
Can we upgrade DCIM AP9470 from FW 5.1.1 to 7.3.1?
If yes, please guide path.
Can we retrieve licences keys from restore backup 5.1.1 file ?
(CID:117540615)
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Posted: 2020-07-03 03:38 PM . Last Modified: 2024-04-08 12:54 AM
Hi shahzad,
Can we upgrade DCIM AP9470 from FW 5.1.1 to 7.3.1?
Yes, of course it's possible. However, it is somewhat time-consuming process. Look, for example, here is this similar topic: DCE upgrade from 7.2.0 to 7.4.1 & Backup advice.
If yes, please guide path.
Steven Marchetti fully answered this question.
Can we retrieve licences keys from restore backup 5.1.1 file ?
Yes, of course, but usually this is not necessary. After all license keys are always saved in the backup server's DCE and a normal update automatically transferred from version to version. In any case, the license keys can be viewed inside the you_DCE_backup_folder/nbcServer.tar archive in the PostgreSQL ASCII-file by the path /data/tmp/dbdump/netbotz (the key phrase for searching is COPY licenses ).
With best regards.
(CID:117540825)
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Posted: 2020-07-03 03:37 PM . Last Modified: 2024-04-08 12:54 AM
Hi Shahzad,
You can not pull the license keys out of a DCE backup. Assuming you had an account and registered on the older register.netbotz.com or the current dcimassets-admin.schneider-electric.com, your license keys should be listed there. Tech support can also assist with the license keys if your server is still running.
You'll also need to contact technical support for the links for the upgrades. You can not upgrade directly from 5.1.1 to 7.3.1. I'm also not sure why you would want to go to 7.3.1 as the most recent version is 7.4.3.
Thanks,
Steve
(CID:117540666)
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Posted: 2020-07-03 03:37 PM . Last Modified: 2024-04-08 12:54 AM
Thanks Steve,
Can we restore DCE 5.1.1 backup file holding all licence keys and configuration in new DCE 7.3.1?
Actually customer forget account detail. If he registered. for revert back licence keys.
(CID:117999283)
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Posted: 2020-07-03 03:37 PM . Last Modified: 2024-04-08 12:54 AM
Shahzad,
A backup can only be restored on the same version that it was created on.
Regards,
Cory
(CID:117999289)
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Posted: 2020-07-03 03:37 PM . Last Modified: 2024-04-08 12:54 AM
Thanks Cory,
I know the procedure to upgrade from DCE 6.X to 7.x. But i need to know upgrade from DCE 5.1.1 to 6.X.
(CID:117999310)
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Posted: 2020-07-03 03:37 PM . Last Modified: 2024-04-08 12:54 AM
I know the procedure to upgrade from DCE 6.X to 7.x. But i need to know upgrade from DCE 5.1.1 to 6.X.
shahzad, some useful information about this can be obtained from Cory McDonald well-detailed response from the post infrastruxure Central 5.1.1 software Issue.
With best regards.
(CID:117999353)
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Posted: 2020-07-03 03:37 PM . Last Modified: 2024-04-08 12:54 AM
Can we upgrade ISX 5.1.1 directly to 6.0?
Below link only describe upgrade path from DCE 6.0 to latest one.
infrastruxure Central 5.1.1 software Issue.
Thanks
(CID:117999487)
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Posted: 2020-07-03 03:38 PM . Last Modified: 2024-04-08 12:54 AM
Shazad,
The link provides the necessary upgrades from 5.1.1. The first upgrade would be 6.0.1.
Technical support would need to verify your software support and then they could provide the necessary upgrade files.
Regards,
Cory
(CID:117999496)
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Posted: 2020-07-03 03:38 PM . Last Modified: 2024-04-08 12:54 AM
Thanks and best wishes.
(CID:118000984)
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Posted: 2020-07-03 03:38 PM . Last Modified: 2024-04-08 12:54 AM
Hi shahzad,
Can we upgrade DCIM AP9470 from FW 5.1.1 to 7.3.1?
Yes, of course it's possible. However, it is somewhat time-consuming process. Look, for example, here is this similar topic: DCE upgrade from 7.2.0 to 7.4.1 & Backup advice.
If yes, please guide path.
Steven Marchetti fully answered this question.
Can we retrieve licences keys from restore backup 5.1.1 file ?
Yes, of course, but usually this is not necessary. After all license keys are always saved in the backup server's DCE and a normal update automatically transferred from version to version. In any case, the license keys can be viewed inside the you_DCE_backup_folder/nbcServer.tar archive in the PostgreSQL ASCII-file by the path /data/tmp/dbdump/netbotz (the key phrase for searching is COPY licenses ).
With best regards.
(CID:117540825)
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Posted: 2020-07-03 03:38 PM . Last Modified: 2023-10-22 04:12 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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