EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 09:45 PM . Last Modified: 2024-04-04 03:33 AM
The EcoStruxure IT app seems to be out of order, is there maybe onoing maintenance or...?
Br
/Peter
(CID:133371806)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 09:45 PM . Last Modified: 2024-04-04 03:33 AM
Dear Peter Karlsson,
What do you mean? Please, describe in more detail your problem, show a couple of screenshots and you will be helped faster 😀.
With respect.
(CID:133371825)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 09:45 PM . Last Modified: 2024-04-04 03:33 AM
Sure, the app shows no data at all. No devices, no incidents, it´s not possible to send any comments in the feedback field...I´ve also tried to restart the app but it´s the same - no data at all shows up. In the location filter there is no hierarchy shown. The app it´s just trying and trying to get data.
(CID:133371997)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 09:45 PM . Last Modified: 2024-04-04 03:33 AM
After unistall and reinstall, the app now is working.
/Peter
(CID:133371906)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 09:45 PM . Last Modified: 2024-04-04 03:33 AM
Ok, thanks for the good feedback 😀.
(CID:133371965)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 09:45 PM . Last Modified: 2024-04-04 03:33 AM
Dear Peter Karlsson,
Tell us, please, have you solved this question or not?
With respect.
(CID:134026512)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 09:45 PM . Last Modified: 2023-10-22 04:06 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.