Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!

SxW ITO 7.5.2: how to install it correctly under RHEL/CentOS-7.x?

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
  • SxW ITO 7.5.2: how to install it correctly under RHEL/CentOS-7.x?
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
124
Jef
Admiral Jef Admiral
110
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
65
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to EcoStruxure IT forum
Solved
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 02:54 PM . Last Modified: ‎2024-04-08 01:09 AM

0 Likes
4
924
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 02:54 PM . Last Modified: ‎2024-04-08 01:09 AM

SxW ITO 7.5.2: how to install it correctly under RHEL/CentOS-7.x?

Hi all!

In continuation of the topic discussed in the  I want to ask some questions on the installation of the above software in the OS environment RHEL/CentOS-7.x.

Q1: If you follow Installing IT Optimize instruction, then the Schneider Electric IT Optimize software is installed, namely the energycenter component. This can also be checked by successfully visiting the link, for example https://localhost:8090. But the components of Intel DCM and Intel KVM (which are present in the installation tarball StruxureWareItOptimizeWithServerAccess-setup-7.5.2.linux.x64.tar.gz) are not installed in this case, which can be easily checked for inaccessible links, for example, http://localhost:8688/DataCenterManager/ (or https://localhost:8643/DataCenterManager/). So how do you properly install the above software?

Q2: This is not even a question, but a remark about the problem. If you perform a subsequent uninstallation of SxW ITO, the associated processes mysql and java for some reason do not stop and do not kill. In addition, the viridity user and his home directory are not removed from the system. As a result, if you do not pay attention to this and then try to reinstall SxW ITO, the installer already invisibly suggests for the ITOptimize Web Application Port Setting not the default port of 8090, but 8091. And this moment can be ignored and then unsuccessfully try to login on port 8090, as indicated in the instructions 😀.

Very thanks for the support.

(CID:116364138)

Labels
  • Labels:
  • Data Center Operation
  • Tags:
  • IT Optimize
  • linux
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 02:55 PM . Last Modified: ‎2024-04-08 01:09 AM

0 Likes
1
924
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 02:55 PM . Last Modified: ‎2024-04-08 01:09 AM

Hello @spezialist

I will make sure our documentation for installation of ITO on the modern CentOS / RH is updated to include the following. 

  • Extract the ITO installer zip file to a temp folder.

  • Change the permissions on the ITO installer and shell files to executable. If this step is skipped the Intel DCM products will not be installed. Go to the temp folder in which the ITO installer zip was extracted.

    chmod 755 *.bin *.sh

 

  • The installer expects to find the "lsb" packages on the server.  If you run this command:

    yum list installed | grep lsb

    You should see a small list of packages displayed (I had eight matches on my server) . If not, then install the "lsb" packages.

    yum install lsb

  • If installing on RH/CentOS 7.x run the ITO installer with the "–check_os_supported no" command line option.

    StruxureWareItOptimize-setup.linux.x64.bin --check_os_supported no

  • Answer the questions and allow the installer to complete

 

  • Once completed, it may be necessary to open port 8090 on the ITO server if the firewall is active.

    To verify whether the firewall is running:

    firewall-cmd --state

    Verify which firewall zone is active:

    firewall-cmd  --get-active-zones

    Add port 8090 to the running and permanent firewall rules. Substitute the proper "active" firewall zone if "public" is not correct. Also substitute "8090" with the customized port id if this port number was changed during ITO installation.

    firewall-cmd --zone=public --add-port=8090/tcp
    firewall-cmd --zone=public --permanent --add-port=8090/tcp

  • You should be able to test access to the ITO server by browsing to https://:8090/

(CID:116921091)

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 4
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 02:54 PM . Last Modified: ‎2024-04-08 01:09 AM

0 Likes
0
924
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 02:54 PM . Last Modified: ‎2024-04-08 01:09 AM

Hi spezialist, 

thanks for posting. Lets see who can be of assistance here. @community any ideas?

Kind regards Ditte   

(CID:116364986)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 02:55 PM . Last Modified: ‎2024-04-08 01:09 AM

0 Likes
1
925
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 02:55 PM . Last Modified: ‎2024-04-08 01:09 AM

Hello @spezialist

I will make sure our documentation for installation of ITO on the modern CentOS / RH is updated to include the following. 

  • Extract the ITO installer zip file to a temp folder.

  • Change the permissions on the ITO installer and shell files to executable. If this step is skipped the Intel DCM products will not be installed. Go to the temp folder in which the ITO installer zip was extracted.

    chmod 755 *.bin *.sh

 

  • The installer expects to find the "lsb" packages on the server.  If you run this command:

    yum list installed | grep lsb

    You should see a small list of packages displayed (I had eight matches on my server) . If not, then install the "lsb" packages.

    yum install lsb

  • If installing on RH/CentOS 7.x run the ITO installer with the "–check_os_supported no" command line option.

    StruxureWareItOptimize-setup.linux.x64.bin --check_os_supported no

  • Answer the questions and allow the installer to complete

 

  • Once completed, it may be necessary to open port 8090 on the ITO server if the firewall is active.

    To verify whether the firewall is running:

    firewall-cmd --state

    Verify which firewall zone is active:

    firewall-cmd  --get-active-zones

    Add port 8090 to the running and permanent firewall rules. Substitute the proper "active" firewall zone if "public" is not correct. Also substitute "8090" with the customized port id if this port number was changed during ITO installation.

    firewall-cmd --zone=public --add-port=8090/tcp
    firewall-cmd --zone=public --permanent --add-port=8090/tcp

  • You should be able to test access to the ITO server by browsing to https://:8090/

(CID:116921091)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 02:55 PM . Last Modified: ‎2024-04-08 01:09 AM

In response to DCIM_Support
0 Likes
0
924
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 02:55 PM . Last Modified: ‎2024-04-08 01:09 AM

Hi Greg Sterling,

Thank you very much for the short manual: it is very useful.

My mistake was that I made only one *.bin file executable. As soon as I made all *.sh files executable, the problem was solved 😀. The ITO-software was installed normally in its entirety.

Greg Sterling convert your comment to answer and I mark it as solved.

Very thanks for the support.

(CID:116921093)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 02:55 PM . Last Modified: ‎2023-10-22 04:04 AM

0 Likes
0
924
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 02:55 PM . Last Modified: ‎2023-10-22 04:04 AM

superhero.png

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Reply

Link copied. Please paste this link to share this article on your social media post.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of