EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-04 01:42 PM . Last Modified: 2024-04-05 02:52 AM
Hi team,
I have forgotten the StruxureOn login infomation.
Can the team delete the registered DCE?
Kind regards
(CID:128750913)
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Posted: 2020-07-04 01:42 PM . Last Modified: 2024-04-05 02:52 AM
Hi koichi komatsu,
If you remember the email used for creating the StruxureOn account on https://struxureon.com/manage can you use the "Forgot Password" link to get a new password.
See screenshot
Doing this way means that you con continue to use the account already created in https://struxureon.com/manage.
Best Regards
Jesper Bjerregård
(CID:130091212)
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Posted: 2020-07-04 01:42 PM . Last Modified: 2024-04-05 02:52 AM
Dear koichi komatsu,
I think first you need to click on the Disable Connection button to disconnect your DCE server from the StruxureOn digital service.
I.e., you do not know either the login (e-mail) or password, or phone number when registering in StruxureOn digital service?
With respect.
(CID:128750974)
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Posted: 2020-07-04 01:42 PM . Last Modified: 2024-04-05 02:52 AM
Yes.
It is unknown who registered.
I am in trouble because I can not log in to StruxureOn.
(CID:128753216)
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Posted: 2020-07-04 01:42 PM . Last Modified: 2024-04-05 02:52 AM
Hi koichi komatsu,
If you remember the email used for creating the StruxureOn account on https://struxureon.com/manage can you use the "Forgot Password" link to get a new password.
See screenshot
Doing this way means that you con continue to use the account already created in https://struxureon.com/manage.
Best Regards
Jesper Bjerregård
(CID:130091212)
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Posted: 2020-07-04 01:42 PM . Last Modified: 2024-04-05 02:52 AM
Thank you for your help.
This problem has been solved.
Regards,
(CID:130091217)
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Posted: 2020-07-04 01:42 PM . Last Modified: 2023-10-22 04:00 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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