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Posted: 2024-06-18 04:54 AM
Restore DCE Backup from 7.8.1 to 7.9.0
Hi team,
I would like to know if it´s ok/safe to restore from a 7.8.1 backup to a 7.9.0 that lose it´s all devices.
The only backup available we do have is from a the version 7.8.1
Please advise.
Thanks
Best Regards,
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Data Center Operation
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Posted: 2024-06-19 01:27 AM
Hello,
yes it is ok and only backup from 7.8.1 can be restored to a 7.9.0 version(including of course a 7.9.0 backup)
this is an issue specific only on 7.9.0 and 7.9.1 to lose all devices...so restore and upgrade ASAP to the latest version
I guess that you have appliance version, so I think will be a better option to reimage the server and after restore/upgrade(anyway you will have data and logs only until the date of 7.8.1 backup.....)
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Posted: 2024-06-28 04:16 AM
Hello @jpinto,
Data Center Expert upgrade links are provided by technical support via the EcoStruxure IT Entitlements Portal. If you do not have access to upgrades through the portal, please reach out to technical support to have them verify your software support contracts and provide access to upgrade files and instructions.
Regards,
Cory
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Posted: 2024-06-19 01:27 AM
Hello,
yes it is ok and only backup from 7.8.1 can be restored to a 7.9.0 version(including of course a 7.9.0 backup)
this is an issue specific only on 7.9.0 and 7.9.1 to lose all devices...so restore and upgrade ASAP to the latest version
I guess that you have appliance version, so I think will be a better option to reimage the server and after restore/upgrade(anyway you will have data and logs only until the date of 7.8.1 backup.....)
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Posted: 2024-06-27 11:30 PM
Good morning Gabi,
Thank you for the reply. In order to proceed with the fresh install and then upgrade, where can I find the firmware 7.9.0 and 7.9.2 link for download?
Thanks,
Best Regards.
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Posted: 2024-06-28 04:16 AM
Hello @jpinto,
Data Center Expert upgrade links are provided by technical support via the EcoStruxure IT Entitlements Portal. If you do not have access to upgrades through the portal, please reach out to technical support to have them verify your software support contracts and provide access to upgrade files and instructions.
Regards,
Cory
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