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Posted: 2020-07-04 02:07 AM
This question was originally posted on DCIM Support by CARLOS DENIS on 2017-11-21
Hi,
We are working with a client configuring a DC expert and we had problems to detect an UPS SRT1000XLI. We´ve verified the following test:
The alarm log shows the following message: detecting an unauthorized user attempting to Access the SNMP interface from 192.168.161.19 (expert server)
I would appreciate your help.
Regards,
(CID:126178959)
Posted: 2020-07-04 02:07 AM
This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-11-21
Dear Carlos,
Please try to discover the UPS via SNMP version 1 and see if you are able to get it discovered by DCE software.
Before discovering, please make sure that the SNMP version 1 is enabled, and community string name is matching with the DCE device discovery settings.
Default Community string name: public
If you still face an issue in discovering the device, please go through the below reference guides which can help in troubleshooting the discovery.
http://www.apc.com/us/en/faqs/FA177081/
Regards,
Bala
(CID:126178970)
Posted: 2020-07-04 02:07 AM
This comment was originally posted on DCIM Support by spezialist on 2017-12-01
Dear CARLOS DENIS,
Have you solved your issue or not?
With respect.
(CID:126183366)
Posted: 2020-07-04 02:07 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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