Netbotz 750 fails to boot

[Avila.Andres]

Hey guys, trying to boot the app on a netbotz 750 I keep getting boot errors, they look like this

[ OK ] Reached target Local File Systems (Pre).
[ OK ] Reached target Containers.
Mounting /var/volatile...
Starting udev Kernel Device Manager...
[ OK ] Mounted /var/volatile.
Starting Load/Save Random Seed...
[ OK ] Started udev Kernel Device Manager.
[ OK ] Started Load/Save Random Seed.
[ OK ] Started Flush Journal to Persistent Storage.
[ OK ] Started udev Coldplug all Devices.
[ OK ] Found device /dev/ttyS0.
[ OK ] Found device /dev/mmcblk0p9.
[ OK ] Found device /dev/mmcblk0p10.
[ OK ] Listening on Load/Save RF …itch Status /dev/rfkill Watch.
Mounting /opt/netbotz...
Mounting /mnt9...
[FAILED] Failed to mount /opt/netbotz.
See 'systemctl status opt-netbotz.mount' for details.
[DEPEND] Dependency failed for Local File Systems.
[ OK ] Mounted /mnt9.
[ OK ] Stopped Forward Password R…uests to Wall Directory Watch.
[ OK ] Reached target Timers.
ive root password for maintenance

How can I proceed to reformat the Netbotz and update the firmware, old data does not need to be saved.

Thanks

[Avila.Andres]

when running the systemctl status I get this prompt

● opt-netbotz.mount - /opt/netbotz
Loaded: loaded (/etc/fstab; generated)
Active: failed (Result: exit-code) since Wed 2023-03-01 15:18:08 EST; 2min 1>
Where: /opt/netbotz
What: /dev/mmcblk0p10
Docs: man:fstab(5)
man:systemd-fstab-generator(8)

Mar 01 15:18:06 snarc-soca9 systemd[1]: Mounting /opt/netbotz...
Mar 01 15:18:08 snarc-soca9 mount[213]: mount: /opt/netbotz: wrong fs type, bad>
Mar 01 15:18:08 snarc-soca9 systemd[1]: opt-netbotz.mount: Mount process exited>
Mar 01 15:18:08 snarc-soca9 systemd[1]: opt-netbotz.mount: Failed with result '>
Mar 01 15:18:08 snarc-soca9 systemd[1]: Failed to mount /opt/netbotz.
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[Tafadzwa]

Hi @Avila.Andres 

I am having the same problem with my NetBotz 755.

Did you eventually find a solution for this?

I engaged with Technical support but all the methods they suggested did not work for me.

Thank you!

[tjlaw]

Hi, 

You may try to follow up closely with the technical support team for a possible solution. Try to provide any logs or file requested by the technical support. 

BR

TJ

[Fgrieco]

Hi, Andrés. 

We have the same problem on a Netbotz 755. 

It seems that the file system is damage. 

Do anyone have the maintenence root password?

Support said that we have to run a file check command but it's imposible to run anything without that root passoword. 

Thanks