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Son Nguyen Gia

Ensign

‎2025-02-28

Company :

HDL.,JSC

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SonNG

Netbotz 750 fail to boot

Hi Support teams, We are having an issue with our Netbotz 750 device where it cannot boot into the system. The description looks like below. Please gu...

EcoStruxure IT icon_circle EcoStruxure IT forum

337 0 1

2024-10-10 09:22 PM

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SonNG

HTTPD service fail not start

We are having an issue with the AP9465 server causing the httpd service not to start. So I can't access the system. Please help us how to handle it.Th...

EcoStruxure IT icon_circle EcoStruxure IT forum

501 0 1

2024-01-11 02:24 AM

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SonNG

Device manager account

Hi Support Team, I am facing a problem that: our customer they did not remember the device manager account and the licenses for both DCE and DCO.Now t...

EcoStruxure IT icon_circle EcoStruxure IT forum

672 0 1

2023-02-22 03:21 AM

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SonNG

Configuration Power Supply for UPS in ITA 9.2.4

Hi Support Team, I am facing a problem when configuring power supply for my 02 UPS. There doesn't seem to be an option in the properties sectionThen w...

EcoStruxure IT icon_circle EcoStruxure IT forum

2691 0 12

2022-09-13 02:14 AM

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SonNG

Support login ecostruxure it entitlements

Hi Support Team, Looks like i'm having some problem in the login step to the website https://ecostruxure-it-entitlements.se.com/Please help me to solv...

EcoStruxure IT icon_circle EcoStruxure IT forum

1700 0 2

2022-08-11 08:55 PM

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SonNG

Can't login to https://dcimassets.schneider-electric.com

Hi support team, It seems I can't do something on https://dcimassets.schneider-electric.com like login, register,...Please help me how to fix it. Rega...

EcoStruxure IT icon_circle EcoStruxure IT forum

1058 0 2

2021-11-25 07:55 PM

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SonNG

Download DDF file Vertiv Liebert PAC SNMP

Hi Support Team, We have a PAC device model: Vertiv Liebert P1030 and want to integrate to DCE but don't have DDF file.Please provide me DDF file with...

EcoStruxure IT icon_circle EcoStruxure IT forum

1769 0 2

2021-11-19 08:58 AM

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SonNG

Where to DCO version 8.3?

Hi Team, I need to provide the latest DCO OS 8.3... installation and the latest and most complete genome library update for the upcoming project Regar...

EcoStruxure IT icon_circle EcoStruxure IT forum

1070 0 2

2021-11-07 07:23 PM

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