Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84571members
353844posts

Netbotz 500.

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

Solved
DCIM_Support
Picard
Picard
0 Likes
6
393

Netbotz 500.

This question was originally posted on DCIM Support by ieslmarketing on 2016-01-01


Good day,

  1. Is it possible to  view the netbotz 500 in regular http? In order for me to connect i have to use https.
  2. Is it possible to connect my Netbotz 500 to Datacenter Expert 7.2.5

Thanks.

(CID:105459066)


Accepted Solutions
DCIM_Support
Picard
Picard
0 Likes
2
392

Re: Netbotz 500.

This answer was originally posted on DCIM Support by Cory McDonald on 2016-01-01


Hello,

1) The NetBotz 500 can be monitored with: HTTP, HTTPS, or HTTP/HTTPS.  These options can be enabled or disabled using the advanced view application, which is used to configure the NetBotz appliance.

2) The NetBotz 500 can be monitored within StruxureWare Data Center Expert .  It would require a device node license to add into DCE.  A surveillance license would also be required if you would like to monitor the camera within DCE.

Best Regards,

Cory

(CID:105459070)

See Answer In Context

6 Replies 6
DCIM_Support
Picard
Picard
0 Likes
2
393

Re: Netbotz 500.

This answer was originally posted on DCIM Support by Cory McDonald on 2016-01-01


Hello,

1) The NetBotz 500 can be monitored with: HTTP, HTTPS, or HTTP/HTTPS.  These options can be enabled or disabled using the advanced view application, which is used to configure the NetBotz appliance.

2) The NetBotz 500 can be monitored within StruxureWare Data Center Expert .  It would require a device node license to add into DCE.  A surveillance license would also be required if you would like to monitor the camera within DCE.

Best Regards,

Cory

(CID:105459070)

DCIM_Support
Picard
Picard
0 Likes
0
392

Re: Netbotz 500.

This comment was originally posted on DCIM Support by ieslmarketing on 2016-01-01


Thank you. The problem I am having is that when I give the Netbotz an IP (10.0.1.66) and connect directly to the Device using Ethernet with advanced view 4.5.1. It says that It cannot connect to 10.0.1.66

(CID:105459071)

DCIM_Support
Picard
Picard
0 Likes
0
393

Re: Netbotz 500.

This comment was originally posted on DCIM Support by Cory McDonald on 2016-01-04


When connecting to the appliance, please ensure that wireless is turned off on your computer and also that your computer has an IP address that is within the same subnet as the device and has the same netmask. Start by pinging the device to ensure there is a connection between your computer and the appliance.

(CID:105459144)

DCIM_Support
Picard
Picard
0 Likes
0
393

Re: Netbotz 500.

This answer was originally posted on DCIM Support by Steven Marchetti on 2016-01-05


Hi IESLUSER,


As Cory noted, you can monitor the device using http or https. If you can not get to the device with Advanced View, there would appear to be a network issue, a computer issue, a device issue, or a mix of these. 

Can you ping the IP? If you can ping the IP you've given the bot, try disconnecting the bot from the network and ping that IP again. If you get a response, you have another device with the same IP...an IP conflict.

As Cory noted, turn off your wireless. My next suggestion would be to manually configure your laptop with an IP and directly connect to the NetBotz appliance. Configure the appliance and laptop like this:

Laptop:

IP - 192.168.1.1

Subnet - 255.255.255.0

Gateway - 192.168.1.2

 

NetBotz (http):

IP - 192.168.1.2

Subnet - 255.255.255.0

Gateway - 192.168.1.1

 

Connect a cross-over cable between the 2 and try to connect. If this fails, serially connect and reset the device to defaults and try again. To set the device to defaults, use the configreset option here.

Set the IP as tested above and try again.


Steve

(CID:105459264)

DCIM_Support
Picard
Picard
0 Likes
0
393

Re: Netbotz 500.

This answer was originally posted on DCIM Support by Mashwiz on 2016-01-09


Hi IESLUSER,

Please try changing your proxy settings to auto... or no proxy as shown below.

Regards,

Felix.

(CID:105459706)

DCIM_Support
Picard
Picard
0 Likes
0
393

🔒 Closed

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.