Netbotz 0570 input votage range and does it has any tolerance limit

[DCIM_Support]

We are facing issue at one of the site where 2 Netbotz behaving in a different manner. Voltage range as per NETBOTZ  sticker its 100-240 volt. The voltage range we found at site is 248volt .Netbotz works for a while and then switches off . I want to confirm if there is any tolerance rating  for input range.   

(CID:103583985)

[DCIM_Support]

Hi Atul,

The NetBotz 570 should accept 248 volts but it is a little high. Do you have multiple units? If so, do they all see this issue? I would suggest working with your local tech support to get this unit RMAed. What region are you in? Is it possible to get the unit sent back to your local escalation team and have them contact myself or platform engineering on this issue? I'd like to see the unit.

Steve

(CID:103584264)

[DCIM_Support]

Hi Steve, We have two unit and both were behaving in same manner. We asked customer about any issue related to UPS voltage.They checked with their UPS vendor and after that we kept it for observation and now it almost 1 month its working fine. Thanks for your reply.

(CID:103586037)

[DCIM_Support]

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