- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 01:25 PM . Last Modified: 2024-04-04 12:32 AM
Missing values in DCO
Hi, I have problem with values from UPS in DCO. I can`t see amps on phase one of the UPS devices from DCE. In DCE I can see all values.
I have already asked this in the theme:
But I was told to wait for 30 days & it would solve it self. But still the same.
Please help.
(CID:134689513)
Link copied. Please paste this link to share this article on your social media post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 01:26 PM . Last Modified: 2024-04-04 12:32 AM
Is anybody answering anything at all?
(CID:134691623)
Link copied. Please paste this link to share this article on your social media post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 01:26 PM . Last Modified: 2024-04-04 12:32 AM
Hi Boris,
What is the version of your DCO and DCE?
I'm currently running some tests - will get back to you as soon as possible.
Kind regards
(CID:134691713)
Link copied. Please paste this link to share this article on your social media post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 01:26 PM . Last Modified: 2024-04-04 12:32 AM
Hi Jef,
DCE 7.5.0. & DCO 8.2.7
(CID:134691756)
Link copied. Please paste this link to share this article on your social media post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 01:26 PM . Last Modified: 2024-04-04 12:32 AM
Hi Boris,
I was able to reproduce a similar issue with another UPS unit (Symmetra 160K) - issue basically DDF related, where the device output current sensors are not being correctly reported to DCO.
Can you send a walk of your UPS device (I guess that's a Legrand Archimod HE device, right?)
Instructions for performing a walk file available here:
How to create a SNMP walk file for Struxureware Data Center Expert/EcoStruxure IT Gateway
Thanks,
Kind regards
(CID:134695529)
Link copied. Please paste this link to share this article on your social media post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 01:26 PM . Last Modified: 2024-04-04 12:32 AM
Link copied. Please paste this link to share this article on your social media post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 01:26 PM . Last Modified: 2024-04-04 12:32 AM
Hi Jeff,
Did you recive walk? is there any news?
(CID:136153915)
Link copied. Please paste this link to share this article on your social media post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 01:26 PM . Last Modified: 2024-04-04 12:32 AM
Hi Boris,
Yes, thanks I have the walk file - appears to be ddf related (new ddf can be requested from Device support
http://sxwhelpcenter.ecostruxureit.com/devices)
This is also reported to DCE/DDF development team for possible enhancements in a future version.
Kind regards
(CID:136645122)
Link copied. Please paste this link to share this article on your social media post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 01:26 PM . Last Modified: 2023-10-22 03:03 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Link copied. Please paste this link to share this article on your social media post.
