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Posted: 2022-03-17 03:34 AM
Hi How do i unlock an account that has been locked
TIA
Mike
Posted: 2022-03-17 03:41 AM . Last Modified: 2022-03-31 03:03 AM
Hi Mike,
User account may be blocked from logging in because it tried to log in too many time with a wrong password.
User can try to log in after at least 10 minutes (it should automatically be unblocked).
And/or specially if the user dose not remember the correct credentials, you might want to log in (as administrator) and 'RESET PASSWORD' for your user.
Kind regards,
Jef
Posted: 2022-03-17 03:41 AM . Last Modified: 2022-03-31 03:03 AM
Hi Mike,
User account may be blocked from logging in because it tried to log in too many time with a wrong password.
User can try to log in after at least 10 minutes (it should automatically be unblocked).
And/or specially if the user dose not remember the correct credentials, you might want to log in (as administrator) and 'RESET PASSWORD' for your user.
Kind regards,
Jef
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