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Hi Mike,
User account may be blocked from logging in because it tried to log in too many time with a wrong password.
User can try to log in after at least 10 minutes (it should automatically be unblocked).
And/or specially if the user dose not remember the correct credentials, you might want to log in (as administrator) and 'RESET PASSWORD' for your user.
Kind regards,
Jef
Hi Mike,
User account may be blocked from logging in because it tried to log in too many time with a wrong password.
User can try to log in after at least 10 minutes (it should automatically be unblocked).
And/or specially if the user dose not remember the correct credentials, you might want to log in (as administrator) and 'RESET PASSWORD' for your user.
Kind regards,
Jef
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