Ecostruxure App

[sean.duncan.4]

I created my account on Smart Connect. How do I get into the EcoStruxure IT app? 

[Cory_McDonald]

Hello @sean.duncan.4,

Smart Connect is a different interface/login than EcoStruxure IT.  SmartConnect is a portal that allows you to connect your Smart-UPS to your online Smart Connect account.

If you are looking to discover your Smart-UPS device into EcoStruxure IT using the Ethernet port that comes built into the appliance, you can do so following this guide: https://community.se.com/t5/IT-Expert-via-ethernet-port/Monitoring-APC-Smart-UPS-in-EcoStruxure-IT/t...

If you have already connected your Smart-UPS to the APC SmartConnect portal, you may need to disassociate it from your account before being able to discover it into EcoStruxure IT Expert as the device can only be associated to one account at a time: https://community.se.com/t5/IT-Expert-via-ethernet-port/How-to-delete-a-Smart-UPS-from-the-SmartConn...

Details on the different ways (Ethernet Port, NMC, Subscribed, Not Subscribed) and the limitations of the integrations can be found in the following help center article: https://community.se.com/t5/IT-Expert-via-ethernet-port/EcoStruxure-IT-features-available-for-Smart-...

Let us know if you need any additional guidance!

Kind Regards,

Cory