Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!

EcoStruxure IT Expert: Alarm Notification Subscription?

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forΒ 
ShowΒ Β onlyΒ  | Search instead forΒ 
Did you mean:Β 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
  • EcoStruxure IT Expert: Alarm Notification Subscription?
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
124
Jef
Admiral Jef Admiral
110
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
65
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to EcoStruxure IT forum
Solved
DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-04 10:14 PM . Last Modified: β€Ž2024-04-04 03:24 AM

0 Likes
6
1322
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-04 10:14 PM . Last Modified: β€Ž2024-04-04 03:24 AM

EcoStruxure IT Expert: Alarm Notification Subscription?

Dear Support team,

Explain, please, what does this section mean on the management website of the new digital service EcoStruxure IT Expert:

That is, is it a subscription to real time alarm notification via a mobile app? Or is it just setting up the visibility of the alarms in the mobile app, depending on the type and location of the equipment?

Very thanks for the support.

(CID:134022839)

Labels
  • Labels:
  • IT Expert
Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-04 10:14 PM . Last Modified: β€Ž2024-04-04 03:24 AM

0 Likes
0
1321
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-04 10:14 PM . Last Modified: β€Ž2024-04-04 03:24 AM

Dear Support team,

I subscribed for a free 30 day trial period for the EcoStruxure IT Expert digital service (via EcoStruxure IT Gateway software). And to my surprise I can confirm, that real time alarm and incident notification is recieved via a mobile app. Although, this is not mentioned on the official website of the digital service https://ecostruxureit.com/ecostruxure-it-expert/:

For comparison, below is a screenshot from the official website of another EcoStruxure Asset Advisor digital service https://ecostruxureit.com/ecostruxure-asset-advisor/, where it is explicitly mentioned:

Therefore, I concluded that real time alarm and incident notification works for both digital services (of course, depending on payment for devices). I.e., for both digital services via the mobile app we have these advantages:

Just good πŸ˜€.

I hope I answered my question πŸ˜€.

(CID:134025086)

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
Replies 6
DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-04 10:14 PM . Last Modified: β€Ž2024-04-04 03:24 AM

0 Likes
0
1322
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-04 10:14 PM . Last Modified: β€Ž2024-04-04 03:24 AM

Dear Support team,

I subscribed for a free 30 day trial period for the EcoStruxure IT Expert digital service (via EcoStruxure IT Gateway software). And to my surprise I can confirm, that real time alarm and incident notification is recieved via a mobile app. Although, this is not mentioned on the official website of the digital service https://ecostruxureit.com/ecostruxure-it-expert/:

For comparison, below is a screenshot from the official website of another EcoStruxure Asset Advisor digital service https://ecostruxureit.com/ecostruxure-asset-advisor/, where it is explicitly mentioned:

Therefore, I concluded that real time alarm and incident notification works for both digital services (of course, depending on payment for devices). I.e., for both digital services via the mobile app we have these advantages:

Just good πŸ˜€.

I hope I answered my question πŸ˜€.

(CID:134025086)

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-04 10:15 PM . Last Modified: β€Ž2024-04-04 03:24 AM

0 Likes
0
1321
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-04 10:15 PM . Last Modified: β€Ž2024-04-04 03:24 AM

Hi,

Sorry for the delay in response.

Yes, it is for getting alarm notification on your mobile app for either all devices that you have or for selected device types.

Thanks and have a nice day.

(CID:134025267)

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-04 10:15 PM . Last Modified: β€Ž2024-04-04 03:24 AM

0 Likes
0
1321
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-04 10:15 PM . Last Modified: β€Ž2024-04-04 03:24 AM

Dear Joseph Foo,

I.e., my below mentioned conclusions are correct?

I.e., real time alarm and incident notification in the mobile app work for both Schneider Electric digital services?

Very thanks for the support.

(CID:134026084)

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-04 10:15 PM . Last Modified: β€Ž2024-04-04 03:24 AM

0 Likes
0
1321
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-04 10:15 PM . Last Modified: β€Ž2024-04-04 03:24 AM

Hi Spezialist,

Yes, you are right.

Have a nice day.

(CID:134026098)

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-04 10:15 PM . Last Modified: β€Ž2024-04-04 03:24 AM

0 Likes
0
1321
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-04 10:15 PM . Last Modified: β€Ž2024-04-04 03:24 AM

Ok, very thanks for the clarifying on my question.

(CID:134026102)

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-04 10:15 PM . Last Modified: β€Ž2023-10-22 01:58 AM

0 Likes
0
1321
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-04 10:15 PM . Last Modified: β€Ž2023-10-22 01:58 AM

superhero.png

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings Β© 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of