DCO client is running very slow

[DCIM_Support]

Dear guys,

We are running a DCO trial in a customer and he is getting a bad feeling so the client is running very slow. He wait more than 10 minutes to open the client and sometimes he cannot save the changes he gets some errors. The server seems right and without a comms problem.

I have the client logs, somebody can chek them?

Regards,

Enric

(CID:105465677)

[DCIM_Support]

Enric. Can you share some of the details of this installation? specifically the DCO server specifications and can you post log files? The system information view in the webmin login can help describe the dco server specification. You can download logs using the client GUI from the help menu. Client disconnects can be tied to network connectivity issues as well as dco server side issues. Regards Greg Sterling

(CID:105465678)

[DCIM_Support]

Hi Enric Climent, did you see this? Best, Stine

(CID:105466054)

[DCIM_Support · Accepted solution]

Hi Enric,
Is this resolved?
As Greg mentioned, the system specifications (both server & client) would be the first place to check. The minimum system requirements are listed here: System Requirements
And then obviously, network connectivity would be the most contributing factor in client server communication.
Kind regards

(CID:105466670)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.