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Posted: 2020-07-06 12:25 AM . Last Modified: 2024-04-02 11:34 PM
DCE template doesn't work when NB250 firmware upgrade
Hi Team ,
One question from customer that their DCE template doesn't work after upgrade NB250 to the newest firmware .
They are using NBACS1356 for 18 Racks and each rack had different user for door access.
Customer used DCE template to deploy account info to different NB250.
The issue was happened after they upgrade to newest firmware V6.6.7 .
In the moment ,customer tried to import the old template to NB250, system shows no valid value
so that can not go on next step , and also show unknow user from user1 to user200.
Any expert knows what's the problem on it ? Your input would be appreciated.
(CID:153093012)
- Labels:
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Data Center Expert
-
NetBotz
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Posted: 2020-07-06 12:25 AM . Last Modified: 2024-04-02 11:34 PM
Hello ,
Can anyone advice on this issue? Many thanks.
Best Regards
(CID:153552077)
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Posted: 2020-07-06 12:25 AM . Last Modified: 2024-04-02 11:34 PM
Dear Chu Li Wei,
I am facing a similar problem here again. Maybe you should try updating one or two NetBotz-250 to the latest firmware version v.6.8.2? And then see the result after the update.
With respect.
(CID:153552664)
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Posted: 2020-07-06 12:25 AM . Last Modified: 2024-04-02 11:34 PM
Hi Spezialist,
Ok, I will try to upgrade and see if this help ,thank you.
(CID:153552748)
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Posted: 2020-07-06 12:25 AM . Last Modified: 2024-04-02 11:34 PM
Also, what is your version of DCE software?
(CID:153552751)
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Posted: 2020-07-06 12:25 AM . Last Modified: 2023-10-22 01:28 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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