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EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27418 18 8
Latest Reply: JLehr

mkuhn22
mkuhn22

NMC Firmware and Terrapin vulnerability

Will there be firmware releases to address the Terrapin SSH vulnerability? More information can be found here: SSH protects the world’s most sensitive networks. It just got a lot weaker | Ars Techni...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1008 1 1
Latest Reply: Cory_McDonald

shoaibmaqsood51
shoaibmaqsood51

NetBotz 200 is not open web page issue

Hello Team, The NetBotz 200 is not opening their webpage. The netbotz status in struxureware central is normal, and the ping response is ok in cmd. And showing the all sensor are unplugged under de...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1057 1 1
Latest Reply: Cory_McDonald

Solved
MichaelTelford
MichaelTelford Explorer

IT Advisor API Question : install date

I'm using the IT Advisor REST API and I'm trying to parse the installDate field available on most assets. It looks like the field is the number of milliseconds from some Epoch date, but I wasn't able t...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2095 0 2
Latest Reply: MichaelTelford

apachecav
apachecav

Device Configuration and Firmware Update

Does each UPS need their own credentials for setting the SCP/FTP in the Device Configuration and Firmware Update in the gateway like in the polling section or will one global one do?
EcoStruxure IT icon_circle EcoStruxure IT Forum
1034 0 1
Latest Reply: Cory_McDonald

Solved
shoaibmaqsood52
shoaibmaqsood52

DCE storage space issue

Hi, We have removed a few camera recording clips from DCE. However, it does not decrease their used storage space. Can you please explain how we can clear the storage space used by recorded clips o...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1035 0 1
Latest Reply: Cory_McDonald

Solved
Tafadzwa
Tafadzwa

Assign Licenses in ITE

Hi All, I have discovered just over 100 devices into my ITE Gateway however I have a 25 Node License. How can I assign Licenses to the devices I want to monitor on those 25 Nodes. Thank you in adva...
EcoStruxure IT icon_circle EcoStruxure IT Forum
980 0 1
Latest Reply: Cory_McDonald

Solved
mosheshiper
mosheshiper

finding images for IT components

Hello I realised that i can change the image of the servers on the ITAdvisor web. I know where to change it but where can i find images for servers or other IT components ? thanks
EcoStruxure IT icon_circle EcoStruxure IT Forum
907 0 1
Latest Reply: Cory_McDonald

Solved
nicholas.r
nicholas.r

DCE Backups Failing Mount Failure

DCE Backups failing with below backups had been working ok now keep failing (DCE Version is 7.4.3) We have another version which is setup same way (on DCE Version 7.8.0) and is fine - Test Mount works ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1251 0 1
Latest Reply: Cory_McDonald

Solved
Jorge_Carranza
Jorge_Carranza

Data Center Expert stops registering data from netbotz 750

Hello EcoXperts. I'm having an issue with Data Center Expert and a Netbotz 750 with one of our clients. The system has been working for about 2 years now, and about a year and a half ago, they boug...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1297 1 1
Latest Reply: Cory_McDonald

Solved
fredteng
fredteng Explorer

NBPD0165 Camera focus range -What is the recommended optimal monitorin...

My client has been troubled by an issue recently. His camera cannot reliably detect people passing by the door. The distance from the camera to the door is approximately 15 meters. He wants to know the...
EcoStruxure IT icon_circle EcoStruxure IT Forum
856 1 1
Latest Reply: Cory_McDonald

Solved
fredteng
fredteng Explorer

How to configure DCE to receive SNMP traps from third-party devices

I am trying to configure my DCE server to receive traps from Raritan's PDU, but the test has failed. I found the following documents in the knowledge base. I want to know if there is still no solution ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1155 1 1
Latest Reply: Cory_McDonald

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