Updated firmware available for APC Rack PDU 2G (AP8xxx)

[JLehr]

An issue with the firmware binary for the RPDU2G downloaded from December 21, 2023 until January 2, 2024 prevents the application from installing. The correct firmware binary is now available.

If you performed a firmware update on RPDU2G devices between Dec 21, 2023 and Jan 2, 2024 using the binary downloaded from apc.com or the Data Center Expert offline catalog, you must manually update each affected device with the correct application.

You cannot use Data Center Expert or the Firmware Update Utility (downloaded as part of the firmware file) to update affected devices.

If your Data Center Expert downloaded updates from the firmware update server between Dec 21, 2023 and Jan 2, 2024, it is strongly recommended that you have DCE contact the firmware update server again to download the correct firmware.

Firmware update in IT Expert is not affected.

To update the firmware in Data Center Expert:

Go to Updates > Apply Firmware Updates and click Check Updates. DCE will contact the update server and download the new files.

If you downloaded the firmware update catalog and uploaded it to DCE, download the catalog again and upload the new copy.

DCE Firmware Update Catalog

If you performed a firmware update on RPDU2G devices between Dec 21, 2023 and

Jan 2, 2024, you must manually update each affected device with the correct application.

You cannot use Data Center Expert to update affected devices.

It is suggested that you update the firmware on one device and confirm it is successful before updating multiple devices.

To manually update the firmware:

The correct RPDU2G firmware is available to download on www.apc.com.

Update the firmware using either FTP or SCP.

apc_hw05_rpdu2g_713.bin

For additional assistance updating firmware on the NMC:

Video: How do I upgrade the firmware on an APC Network Management Card (NMC) or NMC embedded device ...