Device config.ini contains line breaks IT Expert cannot process the config.ini file for APC NMC devices if any entry in the file contains multiple lines. Line breaks can be introduced into the config.ini file [SystemID]Message field when multiple lines are used in the System Message on the NMC's Configuration > General > Identification page.
Log in to the NMC.
Remove or replace the System Message. If a System Message is needed, make sure to type the message in one continuous line with no line breaks.