Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
Contact Support
Submit a support request for additional assistance with EcoStruxure IT software.
Select your language from the translate dropdown in the upper right.
Last Updated:
JLehr
During the initial setup of your Gateway, you specify file transfer settings to access APC SNMPv1 and SNMPv3 devices. These settings are required to retrieve and configure settings for your devices and to apply firmware updates.
To comply with stricter cybersecurity requirements across various product groups, it is recommended that you review your username/password lists and confirm that configured credentials are both active and accurate.
The file transfer methods are SCP and FTP.
It is recommended that you use SCP instead of FTP. SCP is a secure protocol; FTP is not.
IMPORTANT: The SCP or FTP credentials on the device must match the device transfer settings on the Gateway Settings > Device credentials page.
Note: In APC NMC firmware versions 6.8.0 and newer, SCP does not allow file transfer until the default Super User password (apc) is changed.
Note: The EcoStruxure IT Gateway does not support SCP on NMC1 devices.
How to identify APC Network Management Card 1 (NMC1) devices
|
APC NMC3 devices can be configured to limit the number of failed login attempts. If the number of device file transfer credentials you provide in the Gateway exceeds the number of failed login attempts allowed on the NMC3 device, the device might be locked. |
Add or modify device configuration settings in the Gateway
-
Log in to the Gateway, and go to Settings > Device credentials.
-
In the Device Configuration and Firmware Update section, click New file transfer credentials to create additional settings, or click the tiles for the existing settings to modify them.
4404675066641_360016429054.png
4404684503313_360016429054.png
Rediscover devices
IMPORTANT: After you modify the device configuration settings in the Gateway, you must run a discovery again to update the devices that need to use the new credentials.
You do not have to delete the devices.
- Go to Discover devices.
- Click Configure Credentials to select specific device file transfer credentials to use in a device discovery.
Didn't find what you are looking for? Ask our Experts
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.