Ask our Experts
Didn't find what you are looking for? Ask our experts!
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
EcoStruxure IT Support
Submit a support request for additional assistance with EcoStruxure IT software.
Select your language from the translate dropdown in the upper right.
The system can automatically send an e-mail notification to relevant individuals when a work order status changes to Completed.
For this feature to be available, e-mail settings must have been configured as well as e-mail address for the users.
-
Open the work order for which you want to configure e-mail notification.
-
Click the Administrative Settings icon and select E-mail notification.
-
In the E-mail notification dialog box, select the users to notify.
ITA_WO_emailnotify_360007668937.png
If the user does not appear in the list:
- Verify that the user's e-mail address has been added to the user information.
- If you had the Work Order Editor open while performing changes to the user information, close and reopen the Work Order Editor.
An e-mail is sent to the selected e-mail addresses, notifying the relevant individuals of the work order completion.
When a work order is assigned to a user in the system, an e-mail will automatically be sent to him. If it is reassigned, both the previous and new assignee will receive an e-mail.
For this feature to be available, e-mail settings must have been set up but no further configuration is needed.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.