Issue
Unable to control Door output on SP-C when configured as onboard Reader Expander. Manual control of the Door outputs work but the Reader Expander will not control the Door outputs when a valid card is read.
Product Line
EcoStruxure Security Expert
Environment
- Security Expert
- SP-C
Cause
The Controller was not registered as a Reader Expander. This is not done automatically for you when configuring the Controller through the wizard and needs to be done manually to be able to use the onboard readers.
Resolution
1. Go to Sites > Controllers and on the Configuration tab select the address to Register as Reader Expander and the configuration of the Onboard Reader Lock Outputs.
2. Update modules and download.
Note: In later Security Expert versions, it will say "Controller Relay 3/4 outputs" under "Onboard Reader Lock Outputs".
