Issue
When trying to add an automation server underneath an enterprise server the following error is given.
Product Line
EcoStruxure Building Operation
Environment
- Workstation
- Automation Server
Cause
Something has been left behind in the automation server that causes a conflict.
Resolution
Reformat the automation server by performing a New database download.
- Create a backup of the automation server. See Backup of StruxureWare/EcoStruxure Building Operation AS and ES.
- Launch Device Administrator and add the automation server.
- Select the automation server and click on the Upgrade Device button in the top left corner.
- In the Upgrade device window, choose "New database" in the Type of upgrade field. Click OK.
- Once the download is complete, log into the automation server and restore the database. See How to restore a StruxureWare Building Operation server backup set.
- Now add the automation server underneath the enterprise server.
