Issue
Unable to add PIN to Users in a new v4.2.243 or v4.2.244 Database / Site. Errors similar to below are seen when attempting to add a new PIN.
Fig. 1 - PIN does not meet complexity requirements
Fig. 2 - Could not generate a unique 4 digit PIN
Product Line
EcoStruxure Security Expert
Environment
Security Expert version 4.2.243 , 4.2.244
Cause
The default PIN settings are not be set when the Site is first created during installation of a new Security Expert Database.
Resolution
Go to Global > Sites and click Save on the newly created Site object to set the default PIN settings.