Issue
Continuum / Vista / I/NET / StruxureWare etc will not connect to any of the controllers on the LAN when using a Windows 7 and above PC.
Product Line
Andover Continuum, EcoStruxure Building Operation, TAC INET, TAC Vista
Environment
- I/NET 2.4x
- Continuum
- Vista
- StruxureWare
- Windows 7 8 8.1 10
Cause
This is due to Microsoft improving their security in Windows 7 and above that will now block many types of connections across a network.
Resolution
To enable communications across the network;
- Disable all firewalls and any Anti-Virus software on the PC. (SE laptops, right click on McAfee shield, Quick settings and un-tick everything, this will temporarily disable the AV and firewall)
- Disable User Administrator Control (UAC) (As per Disabling administrator rights messages in Windows 7 OS and above)
- Re-install I/NET Seven / Continuum / Vista etc
