Issue
Group bindings are correct, Xenta programmables download successfully, and all controllers are commissioned and online in LNS. However, no programmable units will show online in Vista Workstation. Check the alarm queue in Vista Workstation (sorted by Last Change) for the following alarm (or similar):
| Server-$EE_Mess | Physical device not defined/configured - TAC301: 040294360200 |
The controller type and Neuron ID will change each time the alarm updates (every 30 seconds or so) as it cycles through each programmable controller in the network.
Product Line
TAC Vista
Environment
- TAC Vista Workstation
- Xenta programmable controllers
- Xenta 280, 281, 282, 283, 300, 301, 302, 401, 401:B
Cause
Group names must not exceed 20 characters in length and must not contain any spaces.
Resolution
- Change all group names to adhere to the standard that they must be 20 characters or less in length and must not contain any spaces.
- It is also good design practice to change the subsystem names in LNS if that is where they originated from. This will help future service technicians to make sense of the network structure.
For alternative solution, view System alarm message, Physical device not defined/configured.
