Issue
In the alarm window of TAC Workstation, there is a system alarm that is Physical device no defined/configured. After you acknowledge it, it will occur again.
Product Line
TAC Vista
Environment
- TAC Vista workstation
- Xenta 280/300/401
- Xenta server
- LOYTEC NIC-USB
Cause
The controller address cannot be verified correctly in TAC Workstation. For example, a TAC Xenta Group name or number is in conflict with another TAC Xenta Group’s.
Resolution
If multiple TAC Xenta Groups or Lonworks networks are created, you must verify the Lonworks network’s name or TAC Xenta Group name and number is unique.
The TAC Xenta Group default number is 254. The different number must be given to the different TAC Xenta Group even though the TAC Xenta Groups are beneath the different Lonworks network.
You can also reference to the articles System alarm message, Physical device not defined/configured and Physical device not defined/configured about this issue.