Issue
Each time an alarm is triggered in WorkStation, the Alarm View pop-up window automatically opens.
Product Line
EcoStruxure Building Operation
Environment
- Workstation
- Alarm View Window
Cause
This behavior is controlled by a configurable setting within WorkStation. Users can enable or disable the pop-up feature based on their preferences or operational requirements.
Resolution
For Versions Earlier Than 3.2.x
- Right-click anywhere inside the alarm queue (either on an actual alarm or in the blank space below).
- Select Alarm View Settings.
- Check or uncheck the option Display Alarm View to enable or disable the pop-up window.
For Version 3.2.x and Later
- Locate the setting Display on Alarm under the Attachment section.
- Toggle this setting to enable or disable the pop-up behavior.
Additional Notes
- This setting is user-specific and may need to be configured individually for each WorkStation user.
- Disabling the pop-up does not affect alarm logging or visibility in the alarm queue.
