Issue
Having trouble configurating EcoStruxure Building Operation to connect to the Building Advisor Portal.
Product Line
EcoStruxure Building Advisor
Environment
- Building Operation Automation Server Premium
- Building Operation Enterprise Central
- Building Operation Enterprise Server
- Building Operation Building Advisor EBO Health Module
Cause
There are multiple server configurations that you can have to connect to the Building Advisor Portal
Resolution
The following are the most common configurations.
- Stand-alone AS-P and AS-B SmartX servers
- REQUIREMENTS: EBO version 3.0 or higher. Automation Servers with EBO 2.x do not support the Cloud Connectivity feature.
- Servers are connected directly to the EBO cloud provided these servers are running
- ES/AS configuration
- REQUIREMENTS: EBO version 2.0 or higher.
- The ES is responsible for the communication and data transfer with the Building Advisor cloud on behalf of the downstream SmartX servers and requires
- EC/ES/AS configuration,
- REQUIREMENTS: Each server requires EBO version 2.0 or above.
- The EC is responsible for communication and data transfer with the Building Advisor cloud only for itself.
- Cloud-connect settings only are needed on EC & get cloned to each ES.
- Each ES is responsible for communication and data transfer with the Building Advisor cloud for itself and the downstream SmartX servers.
