Issue
The door output on the AC1 module remains energized continuously, rather than pulsing for the duration of the configured strike time.
Product Line
Andover Continuum
Environment
- CX9900
- CX9940
- NC1
- NC2
Cause
The AC1 Plus module was replaced with a standard AC1 module, but the controller was not reloaded afterward.
Resolution
Reload the controller after replacing the AC1 Plus module with an AC1 module to ensure proper output behavior.