Issue
Sigma clients that were previously used remain listed in the Registered Clients list, even if they are no longer active or required.
Product Line
Satchwell BAS & Sigma
Environment
Satchwell Sigma
Cause
Sigma clients are retained in the system registry after use. These entries do not automatically clear and may persist unless manually removed.
Important: A Sigma client cannot be deleted if it is still associated with a Sigma server.
Resolution
To remove outdated or unused Sigma client entries:
- Open the Sigma System Setup application.
- Navigate to the Clients menu.
- Select the client entry that is no longer needed.
- Once highlighted, delete the client using either:
- The delete icon, or
- The File > Delete option from the menu.
⚠️ Note: If the client is still linked to a Sigma server, deletion will not be permitted.
Refer to the related article: Sigma client cannot be deleted for further guidance
