Issue
After creating a new bCX controller, system objects such as system variables are not visible.
Product Line
Andover Continuum
Environment
- CyberStation
- bCX4040
- ACX57xx
Cause
CyberStation did not fully create the new controller object in the database. This can occur due to a communication or initialization issue during the creation process.
Resolution
To resolve the issue:
- Delete the newly created controller from the Continuum Explorer.
- Restart CyberStation to ensure all services are refreshed.
- Recreate the controller using the standard procedure.
Tip: Ensure that CyberStation is running with appropriate permissions and that the database connection is stable before recreating the controller.
Additional Notes:
If the problem persists after following the steps, verify the controller firmware version and compatibility with CyberStation.
